The setup process is completed securely through Stripe and typically only takes a few minutes.
How to Start Your Stripe Connect Setup
To connect your payout method:
Sign in to your Vidle Housing Host Dashboard.
From the left-hand navigation menu, open the Account dropdown.
Select Payout Methods.
Under Stripe Connect Setup, click Complete Setup.
You'll be redirected to Stripe to complete your payout setup.
Stripe will guide you through each step based on your account type and the information required for verification.
What Information Will Stripe Ask For?
The exact information required may vary depending on your location, account type, and business structure.
In most cases, Stripe may ask for:
Your legal name or business name
Email address and phone number
Date of birth
Home or business address
Tax information
Bank account or eligible debit card details for payouts
Identity verification information
Stripe may also request additional documents or information if needed to verify your identity, business, or payout account.
Make sure all information you provide is complete and accurate. Incorrect or incomplete information may delay verification or prevent payouts from being processed.
Connecting Your Bank Account
During setup, you'll be asked to add the bank account or other eligible payout destination where you would like to receive your money.
Before submitting your information, double-check that:
Your account and routing numbers are correct.
The account belongs to you or your business, as applicable.
The name on the bank account matches the information provided during Stripe setup when required.
Incorrect banking information may result in payout delays or failed transfers.
Completing Identity Verification
Depending on your account and Stripe's verification requirements, you may be asked to verify your identity.
Stripe may request information such as:
A government-issued photo ID
Your Social Security number or other applicable tax identification information
Business documentation
Proof of address
Additional identity or ownership information
These requirements are managed by Stripe and may vary by account.
If Stripe requests additional information, follow the instructions provided directly through your Stripe setup. Your payout account may remain incomplete or restricted until all required information has been provided and approved.
Finishing Your Stripe Setup
Once you've completed all required steps, you'll be redirected back to Vidle Housing or prompted to return to your Host Dashboard.
Go to:
Account → Payout Methods
Review your Stripe Connect Setup status to make sure your payout account is connected and complete.
Once your setup is successfully completed, you'll be ready to receive eligible payments through Vidle Housing.
What Can I Receive Through My Payout Method?
Your Stripe payout method is used to receive money through Vidle Housing, including:
Reservation payouts
Money sent by travelers through the platform
Refunds, when applicable
Your Payout Method is different from your Payment Method. A payout method is where you receive money, while a payment method is a charge source used when money needs to be charged to you.
Why Do I Need to Complete Stripe Setup?
Stripe Connect allows Vidle Housing to securely process payments and send eligible funds directly to hosts.
Hosts must complete their Stripe Connect setup before receiving payouts.
If your Stripe setup is incomplete, missing required information, or restricted by Stripe, your payout may be delayed until the issue is resolved.
Why Is Stripe Asking for Additional Information?
Stripe may request additional information to verify your identity, business, bank account, or eligibility to receive payouts.
These requests are part of Stripe's verification and compliance process. The exact information required may vary depending on factors such as:
Your location
Whether you're registering as an individual or business
The information previously provided
Stripe's verification requirements
If you see a request for additional information, follow the instructions directly within Stripe and provide the requested documentation.
Why Is My Stripe Setup Still Incomplete?
If your Stripe Connect setup still shows as incomplete, review your account for any outstanding requirements.
Common reasons may include:
Missing personal or business information
Incomplete identity verification
Missing tax information
Incorrect or incomplete banking information
Additional documentation requested by Stripe
A required step that wasn't fully submitted
Return to Account → Payout Methods → Stripe Connect Setup and continue the setup process to review any outstanding requirements.
Can Vidle Housing Update My Stripe Information for Me?
Because Stripe securely manages your banking, tax, and identity information, some changes or verification requirements must be completed directly through Stripe.
If Stripe is requesting additional information or documentation, follow the prompts provided within your Stripe account or Stripe Connect setup.
If you're unable to access the Stripe setup page from your Vidle Housing Host Dashboard or believe there is a technical issue with the connection, contact the Vidle Housing Support Team for assistance.
Having Trouble With Stripe Setup?
If you're having trouble completing your Stripe Connect setup:
Make sure all required fields are complete.
Double-check your personal or business information for accuracy.
Confirm that your banking information is correct.
Review the Stripe setup page for outstanding requirements.
Provide any additional information or documentation requested by Stripe.
Try refreshing the page or signing back into your Host Dashboard if needed.
If Stripe is requesting additional information, follow the prompts directly through Stripe, as these requests may need to be completed before payouts can be enabled.
If you're unable to access the setup page or believe something isn't working correctly within your Vidle Housing account, contact our support team through the Help Center for assistance.
Ready to Receive Payouts
Once your Stripe Connect setup is complete, your payout method will be ready to receive eligible payments through Vidle Housing.
We recommend completing your payout setup before accepting reservations to help prevent unnecessary payout delays.