Keeping these transactions on the Vidle Housing platform ensures the payment is documented and associated with the correct reservation.
When Might a Host Send Money to a Traveler?
Examples may include:
Parking reimbursements.
An agreed-upon partial refund or credit.
Reimbursement for an approved purchase.
Compensation for a minor maintenance inconvenience.
Utility adjustments.
Reimbursement for supplies or replacement items purchased by the traveler.
Other mutually agreed-upon reservation-related expenses.
How to Send Money to a Traveler
To send money through a reservation:
Log in to your Vidle Housing Host Dashboard.
Select Reservations from the left-hand menu.
Open the applicable reservation.
Select Money Request.
Choose the option to send money to the traveler.
Enter the amount and any required details.
Review the information and submit.
The transaction will remain associated with the reservation for documentation and tracking purposes.
Money Limits
The Money Request feature allows:
Up to $150 per individual transaction.
Up to $1,000 total per reservation.
If the total amount exceeds $150, multiple transactions may be required, up to the $1,000 reservation maximum.
Keep Payments on the Platform
Hosts should always use Vidle Housing for reservation-related reimbursements, credits, refunds, and other eligible transactions.
Do not send reservation-related funds through Venmo, PayPal, cash, wire transfer, or another off-platform payment method.
Keeping transactions on-platform provides a clear payment history and allows Vidle Housing Support to review the transaction if an issue arises.
If you're unsure whether the Money Request feature is appropriate for a specific reimbursement or adjustment, contact Vidle Housing Support before sending funds.
Our team can help review the situation and provide guidance on the appropriate next steps.