What Is Open Enrollment?
Open Enrollment is the time period when employees can sign up for their benefits.
Open Enrollment typically begins about 4 weeks before the 1st of the following month
During this time, employees are encouraged to review their options and make their selections
To help ensure no one misses out, our enrollment team sends communications and reminders via:
Phone calls
Text messages
Emails
Important: If an employee does not enroll during Open Enrollment, they will need to wait until the next enrollment period or experience a qualifying life event to join.
What Is the Benefit Start Date?
The Benefit Start Date is when coverage officially becomes active.
Benefits typically go live on the 1st of the month
Once this date arrives, enrolled employees can:
Access their account
Schedule appointments
Use the benefit they selected during Open Enrollment
If an employee enrolled during Open Enrollment, no additional action is needed — their coverage will automatically begin on the start date.
Need More Help?
If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:00 PM EST. You can reach us through the following contact methods:
📞 Call: (484) 416-0769
💬 Chat: Through the Vitable app
📧 Email: support@vitablehealth.com
We’re here to support you every step of the way!