Not Yet a Vitable Health Client?
If you are not currently a client of Vitable Health and are interested in offering our benefits to your employees, we'd love to connect!
Please email success@vitablehealth.com with:
Your company name
Your contact information
A brief note that you'd like to explore plan options
Our team will make sure your request is routed to the appropriate Sales representative to discuss next steps.
Already a Vitable Health Client?
If you are an existing client and are preparing to offer benefits to your employees, here's what to expect.
Before Open Enrollment or Coverage Start Date
Our team will ask you to submit or upload a complete census file to your dashboard.
This ensures all eligible employees are included and ready for enrollment.
During Open Enrollment
All employees uploaded to the dashboard will automatically receive communications to enroll in a benefit or waive coverage.
Coverage Start Date
Once an employee selects a benefit, they will be able to begin using their coverage on your company's start date.
Adding New Hires Outside of Open Enrollment
New hires can still be added directly in your dashboard.
New hires will not immediately get an eligible status — they need to meet your policy requirements.
Allow 24 hours after any changes to reflect accordingly.
Once they meet eligibility requirements, they will receive enrollment communications and have 14 days to enroll in a plan.
Missed Enrollment Periods
If an employee misses their enrollment window, they will need to wait until:
The next company open enrollment period, or
They experience a Qualifying Life Event (QLE)
Need More Help?
If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:00 PM EST. You can reach us through the following contact methods:
📞 Call: (484) 416-0769
💬 Chat: Through the Vitable app
📧 Email: support@vitablehealth.com
We’re here to support you every step of the way!