Unlike traditional insurance plans, Vitable takes a unique approach by providing high-quality primary care services through telemedicine and convenient in-home appointments. While our services are more limited than a traditional insurance plan, we focus on accessibility and easy scheduling, making us a great addition to any existing coverage you have.

Is Vitable Insurance?

Vitable is not insurance. We partner with employers to offer affordable, high-quality primary care health benefits at home, work, and virtually. If your employer offers a plan through Vitable, you can take advantage of fast and convenient healthcare services.

What if I don’t have insurance?

If you don’t have insurance, Vitable can still provide you with access to essential healthcare services. We strive to make healthcare accessible and affordable for everyone, regardless of insurance status. Additionally, we can provide members with resources to connect with outside agencies that can help you enroll in traditional health insurance if needed.

Can I use Vitable with my current insurance?

Absolutely! Vitable is designed to supplement, not replace, your existing insurance. Many of our members use Vitable alongside their traditional insurance plans, and we encourage this. Enrolling in Vitable does not disqualify you from getting other insurance coverage. If you have concerns, we recommend reaching out to your insurance provider or our care team for more information.

Why should I use Vitable if I already have insurance?

Vitable fills important gaps where traditional insurance falls short. We offer telemedicine visits within 48 hours, so you get care quickly without long wait times. We also help facilitate referrals to in-person care within a week, making it easier to get the treatment you need.

Unlike traditional insurance, Vitable has predictable costs and no surprise bills. You can see a healthcare provider without worrying about copayments, complicated claims, or hidden fees. Our system is designed to be user-friendly and transparent.

All medical services through Vitable are provided by our dedicated providers, ensuring consistent, high-quality care.

Even if you have outside providers for some services, you can still benefit from our Vitable Primary Care (VPC) plan. This plan gives you access to mental health visits, sick visits, and telemedicine consultations within 48 hours, so you can get timely care when you need it.

Should I cancel my existing insurance for Vitable?

No! Vitable is meant to work alongside traditional insurance, not replace it. We strongly encourage members to keep their current insurance, especially if they need more comprehensive care like hospitalization or specialist visits. By combining

Vitable with your existing insurance, you can get broader coverage and faster access to a wide range of healthcare services.

Vitable is a valuable addition to any health plan, offering convenience, accessibility, and peace of mind while ensuring you remain eligible for any additional coverage you may need.

If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:00 PM EST. You can reach us through the following contact methods:

We’re here to support you every step of the way!