Will my employer take money out of my paycheck to cover Vitable?
In many cases, employers cover the entire cost of Vitable's services for their employees. For companies that have cost-sharing policies, specific details and communication regarding the cost-sharing arrangement will be provided directly to employees by their employers. Vitable will never charge employees directly for any membership fees.
Can I start and stop my membership?
This is possible, however, we don't encourage it. When a membership becomes inactive, all upcoming visits for members and dependents are canceled, and further visits cannot be scheduled until reactivation. We encourage maintaining an active membership for uninterrupted access to our comprehensive healthcare services. Contact our customer support for assistance with membership reactivation.
What other costs are associated with the services provided by Vitable?
You can find more details on what is included with your visits on the following link: What benefits are included with my Vitable Health plan? Are visits unlimited?
Need More Help?
If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:00 PM EST. You can reach us through the following contact methods:
📞 Call: (484) 416-0769
💬 Chat: Through the Vitable app
📧 Email: support@vitablehealth.com
We’re here to support you every step of the way!
