There are a few ways to specify which pharmacy you would prefer your medications be sent to:

1.) Use the Vitable App: To update your pharmacy preference in the app, from the Home Screen click the person-shaped icon in the bottom right corner to go to My Profile. Scroll down and click “My Pharmacy.” Search the name of your preferred pharmacy, and be sure to check the address when making your selection.

2.) Tell your provider: You can share information about your preferred pharmacy with your provider during a visit. They can update this for you and ensure any necessary prescriptions are sent to the correct location.

3.) Contact Member Support: Our member support team will be more than happy to assist you in updating your preferred pharmacy information. You can call 484-416-0769 to speak with a member support specialist, or chat with team directly through your Vitable App.

If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:00 PM EST. You can reach us through the following contact methods:

We’re here to support you every step of the way!