Members enrolled in the CHOICE Reimbursement Only plan can submit monthly reimbursement requests for their insurance premiums. Members enrolled in the CHOICE Premium Plus plan can submit monthly reimbursement requests for their insurance premiums and eligible medical expenses.

Claims are reviewed daily. Once approved, funds typically appear in your bank account within 5–7 business days. Timelines may vary based on funding schedules, claim amounts, and your wallet balance. Employer contributions are added to your wallet on the 25th of each month.

If you have any questions, our support team is here to help! We're available Monday to Friday from 9 AM to 9 PM EST and on weekends from 9 AM to 5:00 PM EST. You can reach us through the following contact methods:

We’re here to support you every step of the way!