Absolutely - your personalised daily packs are still available! Although we have done our best to migrate all customers and subscriptions to the new system (in August 2025), some customers have reported not seeing an active Personalised Pack subscription.
If your subscription has been cancelled, you can restart your personalised vitamins by:
(Option 1) Reactivating your previous subscription:
Go to the Account tab > Manage Subscriptions
Scroll down to Manage Subscriptions
Select Inactive to reactivate your cancelled subscription
(Option 2) Or, start fresh:
Visit vitable.com.au
Scroll down and select Take the Quiz
This will open our Personalisation page, where you can retake the quiz or browse products from our library.
Important: make sure to check out using the email attached to your Vitable account to ensure that your subscription is linked to your account
Note: The quiz isn’t currently available in the App, but we’re working hard to bring it there soon. Because the App is built on a whole new system (a fresh stack of tech, so to speak), we’re making sure everything connects smoothly before the quiz makes its debut there.