If you haven't received your verification code to access your personal account, here are a few things to check:
1. Check your spam/junk folder : the email may have been automatically filtered.
2. Wait a few minutes : delivery can sometimes take a few minutes.
3. Make sure you're using the right email address : the verification code is sent to the email address linked to your account. Double-check that you're entering the correct one.
4. Try requesting a new code : go back to the login page and click "Resend code" to receive a new verification email.
Still not receiving it? Contact our support team at contact@vivatech.com with your first name, last name, and email address - we'll look into it for you.