If you're having trouble resetting your password, follow these steps:

1️⃣ Check Your Email Inbox – After requesting a password reset, look for an email from Vively.

2️⃣ Check Your Spam/Junk Folder – If you don’t see the email in your inbox, it may have been filtered into spam.

3️⃣ Wait a Few Minutes & Try Again – Sometimes, there may be a slight delay in receiving the reset email.

4️⃣ Ensure You’re Using the Correct Email – Double-check that you're entering the email associated with your Vively account.

Still not working?
If you’re still unable to reset your password, this may be a technical issue. Please contact Vively Support at contact@vively.com.au, and we’ll assist you as soon as possible.