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Troubleshooting
When you need technical help.
I'm having trouble logging in.
I'm not receiving any emails.
My CGM data isn't updating.
My sensor isn't working.
How do I change my password?
My weekly programs aren't unlocking.
My password isn't resetting.
How does the information travel from the sensor to my Vively app?
What happens to my Vively data when I stop using the CGM sensor?
How do I enable push notifications?
Can I download my data to share with my health professional?