All Collections
Troubleshooting
When you need technical help.
I'm Having Trouble Logging In – What Should I Do?
I'm Not Receiving Any Emails – What Should I Do?
My CGM Data Isn't Updating – What Should I Do?
My Sensor Isn't Working – What Should I Do?
How do I change my password?
My Password Isn't Resetting – What Should I Do?
How Does the Information Travel from the Sensor to My Vively App?
What happens to my Vively data when I stop using the CGM sensor?
How do I enable push notifications?
Can I download my data to share with my health professional?