Troubleshooting
When you need technical help.
By Anna and 1 other2 authors14 articles
I'm Having Trouble Logging In – What Should I Do?
I'm Not Receiving Any Emails – What Should I Do?
My Sibionics G3 CGM data isn't updating in the Vively app — what should I do?
My Sibionics G3 sensor isn't working — what should I do?
How do I change my password?
My Password Isn't Resetting – What Should I Do?
How does information travel from my Sibionics G3 sensor to the Vively app?
What happens to my Vively data when I stop using the CGM sensor?
How do I enable push notifications?
Can I download my data to share with my health professional?
My Sibionics GS3 CGM data isn’t updating — what should I do?
My Sibionics GS3 sensor isn’t working — what should I do?
How does information travel from my Sibionics GS3 sensor to my Vively app?
How do I connect my Sibionics GS3 sensor to the Vively app?