The most common reason for this is because either:
You aren't wearing a CGM — so you can't get your food insights, OR
You haven't enabled Google Fit (android) or Apple health (IOS)
If you aren't receiving insights for a particular contributor, that will have no bearing on your Wellness Score.
If you think neither of the above is you, and you're not receiving insights, then please contact us at contact@vively.com.au