General FAQs
Common FAQs from Vively users.
By Anna and 1 other2 authors63 articles
- What is the meal score?
- How do I get Google Fit to track my activity?
- What should I do if my sensor is faulty or malfunctioning?
- How do I get my Sibionics G3 CGM data to sync with the Vively app?
- Can I use my CGM if I have a pacemaker?
- How do I sync Google Fit to Vively?
- Which countries does Vively send CGM sensors
- Why are my CGM readings unusually high?
- How do I sync my Fitbit to Vively?
- How do I turn on automatic updates for apps on my phone?
- What happens when I stop wearing the CGM sensor?
- How does Vively track my sleep?
- Why aren't I getting my insights in the Vively app?
- Will I have to cut out certain foods?
- Why aren't I receiving food insights?
- I have food allergies, is Vively right for me?
- How long does the CGM sensor last for?
- How much does shipping cost?
- Is the dietitian a real person?
- When will I be billed?
- How long do I have access to the content?
- What is a glucose spike?
- I've already done a Vively program, is it worth using the Vively app over the long term?
- How long does shipping take?
- Can I use Vively if I'm pregnant or breastfeeding?
- What should I do if my glucose readings are always low?
- When will I hear back from my dietitian?
- Do you offer express shipping?
- Can I take my sensor off and put it back on again?
- How do I access my dietitian?
- Can I order another CGM sensor?
- Will I get an exercise plan from the Vively app?
- Will I get a meal plan in the Vively app?
- What supplements should I be taking?
- How do I unsubscribe/cancel?
- Can I use Vively if I have Type 1 Diabetes?
- How to connect Huawei Health to Vively
- Can I still access my data if I cancel my account?
- How do I connect my Peloton data to Vively?
- How do I connect my Oura to Vively?
- How do I connect my Suunto data to Vively?
- How do I connect my Coros data to Vively?
- How do I connect my Fitbit to Vively?
- How do I connect my Polar to Vively?
- How do I connect my Garmin to Vively?
- How do I connect Wahoo to Vively?
- How do I connect Withings to Vively?
- How does heart rate affect glucose?
- Can I claim the dietitian services with my health fund?
- Why is my 'Insights' report missing data?
- Do I receive a summary of my glucose data?
- Can I sync MyFitnessPal with Vively?
- What is the age limit for Vively?
- Why does the subscription date not start from the day I applied my sensor?
- Do you have payment plans available?
- How do I change my subscription?
- How do I share my Vively data with my GP?
- How do I get a copy of my Vively Glucose Insights Report?
- How often do I have to scan the Sibionics GS3 CGM sensor?
- How do I get my Sibionics GS3 data to sync with the Vively app?
- What do I do if my Sibionics GS3 CGM isn’t updating properly?
- How long does the Sibionics GS3 sensor take to calibrate?
- Are there any contraindications with Vively?