Skip to main content
All CollectionsGeneral FAQs
How do I get my FreeStyle Libre data to sync with the Vively app?
How do I get my FreeStyle Libre data to sync with the Vively app?

Here's how to sync your FreeStyle Libre CGM data with Vively.

A
Written by Anna Tondo
Updated over a week ago

To ensure your FreeStyle Libre data syncs seamlessly with the Vively app, follow these steps:

  1. Install the FreeStyle Libre app – Ensure you have the FreeStyle Libre app installed on your phone and that your sensor is properly set up and you've created a Librelink account

  2. Install the Vively app and log into your account

  3. Go to the 'Track' page on the Vively app (in the bottom navigation and tap the 'Set up your sensor' button

  4. Follow the prompts — you'll have to enter your LibreLink account details here

  5. Once you've been through this process, you should see your glucose data on your 'Track' page graph within 15-30 minutes

  6. If you don't see your glucose data, please refresh this screen by pulling down

  7. Restart your phone – If syncing issues persist, try restarting your phone and reopening both the FreeStyle Libre and Vively apps.

If you experience any difficulties, our support team is happy to assist! Reach out via the in-app Live Chat or email us at contact@vively.com.au.

Did this answer your question?