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How do I get my Sibionics G3 CGM data to sync with the Vively app?

Here's how to connect your Sibionics G3 sensor and get your glucose data flowing into Vively.

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Written by Anna Tondo

Getting your Sibionics G3 syncing with Vively is straightforward. Follow these steps to get set up.

Step 1: Download and set up the Sibionics app

  • Download the Sibionics app from the App Store or Google Play.

  • Create an account in the Sibionics app — this is required to connect your sensor and enable data to flow into Vively.

Step 2: Apply your sensor

  • Apply your Sibionics G3 sensor following the instructions provided.

  • Open the Sibionics app and confirm your sensor is connected and displaying glucose readings.

  • Allow 60 minutes for the sensor to warm up before readings begin.

Step 3: Connect your sensor in the Vively app

  • Open the Vively app and go to the Home page.

  • Tap Set up your sensor and follow the on-screen prompts to link your Sibionics account.

If the setup option isn't visible on the Home page:

  1. Tap the menu (☰) in the top-left corner.

  2. Scroll down and select Connected accounts.

  3. Tap Set up a CGM sensor and follow the prompts.

Step 4: Keep Bluetooth enabled

  • The Sibionics G3 transmits data to the Vively app automatically via Bluetooth — no manual scanning required.

  • Make sure Bluetooth stays enabled on your phone while your sensor is active.

  • If the connection drops at any point, open the Sibionics app first, then the Vively app, and data will resume flowing.

Step 5: Check your data is appearing

  • Once connected, your glucose data should appear on the Home page graph in the Vively app.

  • If you don't see it straight away, pull down on the Home page to refresh.

  • It can take up to 15–30 minutes for data to appear after initial setup.

Need help? Email us at contact@vively.com.au — we're happy to help.

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