Vivid Help Centre

Payments and Transfers

Timeframes, subscription control, transfers, currency exchange

What’s the subscription control in the Payments section of the app?

How can I transfer money?

How long do transfers take?

Can I send money to someone who isn’t a Vivid Money user?

Can I transfer money to my Vivid account if I don’t have a Euro account?

What’s the difference between SEPA and SWIFT transfers?

Why did my transaction get suspended and what can I do?

Standing orders

How can I manage standing orders?

Scheduled payments

Can I schedule a SEPA transfer for a date in the future?

SEPA Direct Debit

How can I set and manage SEPA direct debits?

Planned payments

What's the Planned payments section?

How can I split a bill or request money from my friends and family?