How can I add my Vivid account to third party banking apps?
What’s a cash top-up?
How can I top up my account?
What’s an Instant top-up?
What is top-up from a linked account?
What is SafeConnect?
Can I have the average annual balance of my current accounts for tax declaration?
Is there a fee applied to my purchases made in currencies other than the Euro?
What’s the exchange rate for purchases made in a currency other than the Euro?
Are there any tax implications of exchanging currencies?
Is the account information shared with SCHUFA or other credit agencies?
What is a TAX identification number (TIN) and where can I find it?
How did I end up with a negative balance?
What should I do to reactivate my account after a negative balance appeared?
What should I do if companies don’t accept my Vivid Money IBAN?
How can I get my bank statements and trade confirmations?
What is the RIB and where can I find it?
Why was my account suddenly blocked or closed?
How can I close my Vivid account?