Firstly it is worth noting that notifications are driven by your role. If your role restricts you to one group, you will only see notifications relating to that group. If you are not receiving notifications but you have your preferences setup to receive them, it may either be an issue relating to your role and you should speak to your system administrator.

To set or update your notification preferences, press on the button in the top right or the Staff Dashboard which shows your name. Then press "My profile" and you will see an option for "Notifications"

All the notification types have checkboxes next to them, you need to check or uncheck based on which you wish to receive. Each notification type has a description of what it is.

If you are looking to setup notifications for form submissions, please note that these are driven by the form settings, see our article on volunteer registration for more details.

If you have checked everything is setup correctly but you are not receiving the notifications you should be, it is worth checking your junk folder or it could be relating to your organisations email security setup. Please reach out to us and we will help investigate further.