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How to delete a volunteer

In this article we cover how to delete a volunteer profile

Ash avatar
Written by Ash
Updated over 2 weeks ago

We recommend not deleting a volunteer's profile unless totally necessary.

Deleting a volunteer profile will permanently delete their information from your organisation's account, including their activity. Reports are not deleted, but the link to their profile will be broken permanently.

If you delete a volunteer profile, you will lose their data, and this cannot be recovered

We typically recommend that instead close their app account in the "App access" tab in their profile. This way, you maintain a record for as long as you need to, and you have all the information available should you need to look back over any activity, or they choose to volunteer with you again.

Just in case you are deleting volunteers because of app access, please note you are not charged for volunteers without app accounts.

Instructions

If you still wish to delete a volunteer, go to their "Profile", then scroll down and press "Delete volunteer", see below.

Video tutorial

If you require any further assistance, please use the support chat to ask a question to our friendly support team. We will be happy to help!

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