Our custom reports feature is a cutting-edge tool that is set to redefine the way volunteering is managed and will revolutionise the impact of charitable initiatives. By enabling charities to create tailor-made reports for each mission, we aim to streamline the volunteering process, boost transparency, and maximise the value of your charitable endeavours.
The custom report feature empowers charities with the following transformative benefits:
Personalisation and Relevance: No two volunteering opportunities are the same, and each project has its unique objectives and requirements. As a charity, you will want to ask completely different questions to fundraising volunteers and your phone befrienders. With custom reports, you can create tailored templates that capture specific data points relevant to each mission. Volunteers are prompted to provide information that aligns precisely with the charity's needs.
Data-Driven Decision Making: Custom reports provide charities with valuable insights and data, helping them understand the impact of each volunteering initiative. By analysing these reports, organisations can identify trends, measure success metrics, and adapt strategies accordingly, leading to continuous improvement and optimised resource allocation.
Demonstrating Impact: Transparency is vital for building trust and fostering confidence to your funders. The custom reports feature empowers charities to showcase the tangible results of their work. When funders can see the measurable impact of their contributions, they are more likely to engage further and support your organisation's long-term goals.
Volunteer Recognition and Engagement: Volunteers play a pivotal role in any charity's mission. Acknowledging their efforts and recognising their contributions are crucial for volunteer retention and continued engagement. Custom reports provide a platform for volunteers to articulate their experiences, share their stories, and feel valued, thereby motivating them to stay involved.
Improving Volunteer Experience: A positive volunteer experience is instrumental in attracting new volunteers and cultivating a dedicated community. Custom reports allow volunteers to express their thoughts, feedback, and suggestions, enabling charities to enhance the volunteer experience and create a supportive and nurturing environment.
What do I ask in my Custom Report?
Volunteero works with amazing organisations that have started using custom reports in such a creative and impactful way. When creating a custom report think about what you want to know from your volunteers.
How was their client?
How much money did they raise?
Do they have any safeguarding concerns?
How long did you volunteer for? etc.
Think about all things you want to capture. This could be important for funding e.g. volunteering time or duration of someone’s befriending call, the quantitative data or it could be more qualitative data such as a nice story about their volunteering today or a lovely quote from the client.
Tips from our users:
There’s a range of different use cases and questions that are being asked by our users. The following are really fun and creative ways to get the most out of your reports:
Ask a volunteer to upload a picture of their volunteering - This could be a picture out for a coffee with a client or a before and after of their gardening or DIY project
A question regarding the expectations of the mission. E.g. “Did you feel like you had a clear understanding of the expectations of the mission?”This is a great question that can highlight any issues early on in the volunteering experience.
Asking for any suggestions and feedback regarding the mission, client or overall volunteering experience. Checking in regularly with your volunteer and looking for ways to improve their experience will help creating that supportive and nurturing environment.
Pro-tip: add a logo or a picture to your report to make it look even more professional.
If you have a unique question or use case in your customer reports that you would like to share, please pop us a message and we'll add it to the list!
For more information on how to create a customer report - check out this article https://intercom.help/volunteero/en/articles/7868105-create-a-custom-report