Enable check in check out
To get started with our check-in check-out feature for your volunteers, first select the mission template which you'd like to have this functionality.
Once you have your Mission template, enable shift management and then the shift attendance toggle. Select preferences for the following options:
Early check-in
Select the time in which you're happy for volunteers to check in early for their shift.
Auto check-out
Select the timeframe for automatically checking out a volunteer from their shift.
If a volunteer has been automatically checked out, the attendance record will be flagged. More information on this is below.
Shift reminders
Enable shift and report reminders at a timeframe which suits the activity type.
Managing check-in check-out
To view or manage your shift check-in check-out's visit the shift you'd like to manage and click 'Manage volunteers'.
If a volunteer has automatically been checked out of a shift, a flag will appear on the attendance record. Staff users can check the 'signed off' box to confirm they have followed up with a volunteer after their shift.
Check in on behalf of a volunteer from the staff dashboard. Please note, the volunteer will be notified of this action on their Volunteero account.
Editing check-in times
Staff users can edit check-in, and check-out times for volunteers by clicking the edit icon in the shift attendance section.
Activity Log
Filter the activity log to view check-in, check-out activity by staff and volunteers, including sign off by staff users.
Volunteer experience
Volunteer claims (or is assigned too) their shift(s) on the Volunteero app.
If enabled on the management dashboard, the Volunteero app will prompt a volunteer to check in at the start time of a shift
(Volunteers can check in early to shifts that haven't started at a time specified on the management dashboard)
Volunteer confirms check-in to shift
Generates ongoing banner on the app for the shift they are checked in for.
Volunteer checks out when shift is complete.
Volunteer is prompted to complete a report, this report will auto-populate the volunteer time (if asked in the report template) but can be adjusted by the volunteer manually before submitting.
If a volunteer forgets to check out, they will be automatically checked out at the time specific in the mission template. The volunteer won't be prompted about this, but the management dashboard will flag they have been automatically checked out.
Video Tutorial
As always, if you require any additional support from our team to enable this feature, please don't hesitate to reach out to us at support@volunteero.org. We really appreciate your thoughts and feedback on our features!