If you are the captain of your team and wish to transfer your subscription to another team member, follow these steps:
Go to the "Team" tab.
Click on the three dots next to the team member you want to transfer the subscription to.
Click "Make captain". A confirmation window will appear.
Confirm your choice by clicking the "Transfer ownership" button.
💡 Good to know
Only the subscription can be transferred. Personal data (prospect lists, campaigns, message templates, etc.) will not be transferred when changing captains.
What happens after confirmation?
A request is sent to the selected member. This member must:
Accept the request from the "Team" tab.
Enter their bank details if necessary to become the new captain.
Your status will automatically change to "Member", and you will lose your captain rights.
All invoices associated with the former captain will be transferred to the newtain.
💡 Good to know (from the future captain's account):
If the future captain has never entered bank details on Waalaxy, they will be required to provide them to become captain.
If they have previously entered bank details, these will be pre-filled but can be modified before accepting the captain role.
