The reports module provides the ability to view and filter nearly all data within your WaitWell site in a variety of easy to read charts, as well as search through, sort, filter, and export data in a spreadsheet format. For reporting specific to data contained within tickets, see Tickets Page. For reporting specific to data contained within appointments, see Search Appointments Page. For reporting specific to data contained within availabilities, see List Availability Page.

The following reports are available on the Reports Page. If there is a report type you desire not listed below, you may submit a Feature Request Ticket from the home screen of our interactive support window.

Staff may select the star icon at the top right of any report page to save it to their Saved Reports tab. This allows staff to create a list of commonly accessed reports with specific filters applied, eliminating the need to build them from scratch.

This can be thought of a custom report dashboard which can be accessed by selecting the Saved Reports tab on the reports page.

Waillo insights allow staff to enter natural language prompts to easily generate custom reports without the need to apply filters, saving a significant amount of time. Staff may also prompt for all sorts of insights such as staffing suggestions based on volume and time of day, staff performance ranking, location volume ranking, and much more. There is no real limit to what staff may ask Waillo, it's flexible, dynamic, intelligent, and fast.