The Call Center is a module where staff may easily look up existing and create new tickets and appointments on a customer's behalf across all the locations of an organization without needing to have been provided full access to those locations.

Select the Look up Client/Appointment button to search for tickets and appointments by customer first name, last name, phone number, and/or email address.

Select the Book Customer Appointment button to book an appointment on a customer's behalf.

Select the Add to Walk-in Queue button to create a ticket on a customer's behalf.

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