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How do I book a group walk?

Put pets from more than one client on the same appointment.

Here's how to book a group walk, with pets from more than one client on one appointment.

Book a group walk

  1. Tap Appts and choose the day.

  2. Tap the + button and choose Appointment. On iPad, the + is at the top of the list.

  3. Tap By client to see each client's pets together.

  4. Tap Select all beside each client whose pets are coming, or tick pets one at a time. Tap Next.

  5. If you have a team, choose who's doing it and tap Next.

  6. Choose the service and tap Next.

  7. Add any add-ons, then tap Next.

  8. Check the date and time and tap Next.

  9. Check the appointment and tap the ✓ to book it.
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Invoicing a group walk

  • Each client gets their own invoice, for their own pets, with When booked, When started or automated invoices.

  • Travel, tips and discounts on the appointment are added to every client's invoice.

  • The total on the appointment is worked out for the whole group, so it can differ from the clients' invoices added together.

  • Create invoice in the appointment's ... menu only bills the first client. To bill the others, add their invoices from the Invoices tab.
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Good to know

  • It's one appointment, so it's one visit on your calendar with every pet on it.

  • When you start it, you can send each client their own report, or one group report.

  • There's no single address for a group, so Directions isn't offered.

  • Clients can't cancel a group appointment in the Walkies Journal app. They're asked to message you instead.

  • To make group walks easy to spot, add a service for them, like "Group adventure walk". See How do I add a service?

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