Pet Sitter Help
How to run your pet care business in the Walkies app: clients and pets, bookings, walks and visits, invoices and payments, your team and settings.
94 articles
- How do I tell a client I'm on my way?
- Why is my Walkies app locked?
- What are the Walkies Pay fees?
- How do I take payment when clients book?
- How do I add custom questions?
- How do I turn on vaccination reminders?
- How do I add a vaccination record?
- How do I archive or restore a client?
- How do I choose which notifications a client gets?
- How do I add a second owner to a client?
- How do I connect a client to the Walkies Journal app?
- How do I import clients from another platform?
- How do I import clients from my contacts?
- How do I send a client a link to add their own details?
- How do I give a client credit?
- How do I archive a pet?
- How do I add my payment details?
- How do I record a payment?
- How can my clients pay me?
- How do I refund a payment?
- How does client auto-pay work?
- How do I set up Walkies Pay?
- How do I hide my route or change activity settings?
- How do I find my completed walks and visits?
- How do I start and end a daycare or boarding stay?
- How do I mark pets as picked up and dropped off?
- How do I message a client?
- Why can't I see my invoices?
- What can team members see and do?
- How do I add my logo and brand color?
- How do I save an address in my address book?
- How do I log a trip by hand?
- How do I track a trip?
- How do I add an expense?
- What are the ways to keep my clients in the loop?
- How do I choose which notifications all my clients get?
- How do I message all my clients at once?
- How do I send a bulletin to all my clients?
- How do I record a pet taxi trip?
- How do I upload a company file?
- How do I send contracts to new clients automatically?
- How do I send a contract to a client?
- How do I create a contract?
- How do I set my invoice defaults?
- How do I share or export an invoice as a PDF?
- How do I send an invoice reminder?
- How do I add a discount, travel or a tip to an invoice?
- How do I take a deposit?
- Which way should I add my clients?
- How do I move a pet to Rainbow Bridge?
- How do I add a surcharge?
- Which way should I book an appointment?
- How do I accept or decline a booking request?
- How do I book a group walk?
- How do I book a stay?
- How do I book a repeating appointment?
- How do availability, working hours and appointment windows work together?
- How do I set up appointment windows?
- How do I add special hours or a day off?
- How do I add a travel buffer between appointments?
- How do I set my availability and working hours?
- How do I do a drop-in visit?
- How do I sync Walkies with my calendar?
- How do I book an appointment?
- How do I add an invoice?
- How do I add a pet?
- How do I add a client?
- How do I add a checklist?
- How do I add a custom update?
- How do I add a service?
- How do I add a team member?
- How do I invoice an appointment?
- How do I start a visit from an appointment?
- How do I send a report card?
- How do I tick off a checklist and add notes?
- How do I add photos and videos to a visit?
- How do I log updates during a visit?
- How do I start and end a walk?
- How do I cancel an appointment?
- How do I reschedule or change an appointment?
- How do I set my cancellation policy?
- How do I add a holiday?
- How do I block out time with Busy?
- How do I let clients book with me?
- Which way of invoicing should I use?
- How do I set up automated invoices?
- How do I create a receipt?
- How do I invoice an appointment when it starts?
- How do I invoice an appointment when I book it?
- How do I invoice a one-off charge?
- How do I delete my Walkies account?
- How do I cancel my subscription?
- Can I live chat with clients during a walk or visit?
- How do I contact Walkies support?