You can chat with Rob and the Walkies team any time, right inside the Walkies app. It's the same chat for help, bugs, feedback and feature requests, and Rob reads every one.
Already chatting with us?
You're in the right place. This chat is Walkies support. Everything you write here reaches Rob and the team, so you don't need to go anywhere else:
To pass something on to Rob, like a suggestion, a feature request or a bug, just write it here.
To talk to a person, ask for Rob or a person and the conversation goes to the team.
Replies come back in this same chat, and you get a notification.
Start a chat in the Walkies app
Tap Menu.
Under Support, tap Chat with us.
Type your message and send it.
Team members can use it too.
Start a chat on the web
In the sidebar, find Support.
Click Chat with us.
Help articles and videos
In the app: Menu > Help center.
On the web: Support > Help articles.
Good to know
App support is in the Walkies Journal app, for your clients. The Walkies app for pet sitters has Chat with us in Menu instead.
Can't get into the app because it shows a Locked screen? Tap Chat with us on that screen to reach us.