All Collections
Walla Knowledge Base
💰 Payments
Tap To Pay, Apple Pay, and Google Pay
Tap To Pay, Apple Pay, and Google Pay
Updated over a week ago

How does a client pay with Apple Pay on the Walla App?

At the bottom of the screen at checkout, selecting Payment Method will pull up additional payment method options. Under the additional payment method options Apple Pay will be listed.

How does a client pay with Apple Pay or Google Pay on the Widget?

When a client checks out on the Widget and chooses "Use New Card", they will see the option to pay with Apple Pay or Google Pay appear at the bottom of the checkout screen. The option to pay with Apple Pay will only appear when using compatible Apple devices. The option to pay with Google Pay will only appear when using compatible Android devices.

How do I checkout a client in-studio using Tap, Apple Pay or Google Pay?

When checking out a client Terminal must be selected. This “Use New Card” option does not support Tap, Apple Pay or Google Pay. The client must have a physical card and insert or swipe the card if "Use New Card" is selected. If the client is buying a recurring plan Terminal can not be chosen which means Apple Pay or Google Pay can not be used to purchased a recurring plan.

I am having issues with Tap To Pay, Apple Pay, or Google Pay. What can I do to fix this?

I am having issues with Tap To Pay, Apple Pay, or Google Pay. What can I do to fix this?

Do not choose use New Card

When checking out a client "Read Card Terminal" must be selected. The “Use New Card” option does not support Tap, Apple Pay or Google Pay. The client must have a physical card and insert or swipe the card if "Use New Card" is selected.

Non-recurring plans only

Also the option for Tap, Apple Pay or Google Pay wont be an option when selling new recurring plans in the studio. Note that "Tap" will appear as an option on the terminal screen when it is available.

Did this answer your question?