Ready to share your Walla transition with your studio community? Here is some suggested copy you can use, feel free to edit it and add your own flare. Please note that the content highlighted in yellow should be updated or removed to reflect your studio and software features.
Send date: 10-14 days before migration day
Hi (client name),
Exciting news at (studio name)! After much thought and considerationâand to make your studio experience even easierâweâve found a powerful new software partner: Walla! Walla will be our new scheduling, booking, video, and communication system working behind the scenes to elevate all your studio interactions. So, what does this mean for you? Your profile will have a new look (and so will our schedule). Plus, you will have a single login! As soon as we make the transition in the next two weeks, you will receive an email with instructions regarding your new Walla account.
Thank you for your support and for being a part of our community.
(studio signature)
Send date: 1 day before migration day.
Hi (client name),
As we mentioned in our previous email, (studio name) will be transitioning to Wallaâour new studio softwareâtomorrow.
To make our transition seamless and your booking experience even better, please follow these three steps:
Check your email tomorrow for an email from (studio name)
The FROM email address will be automation@hellowalla.com
Remember to check your spam folders, too!
Click the link in the email to create your Walla login credentials
This will include a new password
Visit our website (include your website URL link where the schedule widget will be embedded!) and log in to view your account details
Your Walla account will be set up after you complete these three steps. All active memberships and/or packages will be in your account details. Please let us know if something is missing from your account details after 24 hours!
Thank you, and we look forward to seeing you in class soon!
(studio signature)
Auto-reply to set during transition
Hi! As of (day, date), (studio name) has officially transitioned from (previous software) to our new studio software, Walla! Here are a few items to double-check if you have any questions, need to access your account, or make your next booking!
âTrouble accessing your Walla login and account?
Go to our studio schedule (include your website URL link where the schedule widget will be embedded!)
Select Log In to access your account details
Canât find it? Trying looking on the class schedule page (link schedule page here)
Choose Forgot your password? link
Enter the email address associated with your account
You will receive an email with the reset password instructions
Please note, if you request and receive multiple reset emails, use the most recent email
If the email you entered is not found or cannot be associated with an account, please contact us
Reset Password Link Doesnât Work
To request a new password link, please visit our website (link schedule page here) and select Forgot your password? on the login screen via the class schedule page
Please note, if you request and receive multiple reset emails, use the most recent email
Account Link + Login Is Invalid
If you have received an invite from your studioâand Wallaâto create your new account, but the link or email is invalid:
Go to our studio website (link URL here)
Select Log In to access your account details
Choose Forgot your password?
Enter the email address associated with your account
Please note, if you request and receive multiple reset emails, use the most recent email
Your patience is appreciated!