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Receipts, invoices and billing statements

Where to find receipts for ads, your monthly plan and other charges.

Written by Travis Thom

Receipts for ads

If you use app.walledgardenhq.com, go to Account > Billing > Purchase History. Every ad you've purchased is listed there with its receipt.

If you use a partner's branded platform (an address like yourcompany.walledgardenhq.com), go to Pages, select your Business Page, then open Purchase History.

Invoices for your monthly plan

Go to Account > Billing to see and download invoices for your plan.

Can't find the receipt you need?

Some charges don't appear in Purchase History yet, including Branded Platform fees, shared or split platform costs, and Ad Studio credits. Message us with the charge date, the amount, and the email address to send it to, and we'll email you the receipt.

Billing page keeps loading?

This usually means you have two Walled Garden accounts, often one created with a different email or Facebook login. Log in with the email you used when you paid. If it still won't load, message us and tell us which email you log in with.

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