Frequently Asked Questions

Target Out-Of-Market Buyers

Set your ad targeting to reach beyond the property address.

Written by Travis Thom
Updated over a week ago

Ads vs. Posts

Why Facebook Ads aren't seen on your Business Page wall.

Written by Toni Thom
Updated over a week ago

Receipts

Download your ad spend receipt for a listing.

Written by Toni Thom
Updated over a week ago

Missing Business Page

How to find the business page you're looking for.

Written by Toni Thom
Updated over a week ago

Budget

Ad Spend, Ad Duration, Per Day Spend

Written by Toni Thom
Updated over a week ago

Targeting & Audience

Who is Walled Garden targeting on Facebook and who is seeing your ad.

Written by Toni Thom
Updated over a week ago

Ad Approval

How soon your ad will appear on Facebook and common reasons it may be denied.

Written by Toni Thom
Updated over a week ago

Booking Error

Types of booking errors and how to troubleshoot these errors.

Written by Toni Thom
Updated over a week ago

Photo Quality

Photo resolution and image quality.

Written by Toni Thom
Updated over a week ago

California / CRMLS

What data CRMLS provides Walled Garden and how it's used.

Written by Toni Thom
Updated over a week ago

Cancel An Ad

How to cancel an ad and refund policy.

Written by Toni Thom
Updated yesterday