We want to make sure everyone is clear when it comes to the important deadlines regarding your trip.
Payment Deadline | Please refer to your booking page, or your confirmation email | You must pay the full balance by this date or else you are at risk of cancellation and subject to cancellation fees |
Option Deadline | Payment Deadline | After this date, you will no longer be able to add or change any options on the booking page. If you want to change an option after this date, you must contact customer service |
Name Change Deadline | 1 day before your trip | After this date, you will no longer transfer your booking to another person |
No Show Deadline | 2 days after your trip departure | If you do not inform us prior to the trip that you are arriving late, you will be deemed a no show at 9AM on Monday after your arrival day and your will not be able to redeem any element of your trip |
Please take note of the following change fees that may apply.
Late Payment Fee | After the Payment Deadline | You will be charged £20 for making a payment after the payment deadline |
Name changes | After the Payment Deadline | You will be charged £50 per name change |