Making a claim or request assistance in the event of medical emergency:
All medical claims are handled by our emergency assistance service (CEGA) who operate a 24/7 operation for medical emergencies. Contact the emergency assistance service on telephone number: +44 (0)1243 621058.
Making a non-medical claim:
All non-medical claims are handled by CEGA– telephone number +44(0) 1202 038 946.
Alternatively:
Email: claims@cegagroup.com
The travel claim form - Form | Endsleigh
When to make a claim:
Claims should be made as soon as possible after the date of the incident for which the beneficiary is claiming. Claims MUST be made within 31 days of the incident.