If you're struggling to pay your balance by the payment deadline, please ask to speak to a member of the team and we can assist you.
If you need a little extra time, we'll always do our best to help where we can. While we can't guarantee an extension, we'll try to accommodate your request whenever possible. Please note that any approved payment extension will incur a £20 late payment fee.
If an extension is agreed, you'll need to have paid at least 60% of your total trip cost by the original payment deadline. The remaining balance must then be paid within 7 days of that deadline.
If the outstanding balance isn't paid by the end of the agreed extension period, your booking will be cancelled and our standard cancellation terms and charges will apply.