Payment Deadlines
Every trip has a payment deadline. This gives us enough time to confirm and organise everything for your holiday, so your balance must be paid in full by this date. Your payment deadline will be confirmed when you book and is usually 6–10 weeks before your trip departs.
You'll be able to find your payment deadline:
On your booking confirmation
In any balance reminder emails we send
In your NUCO account under Your Booking
Don't worry if you still have an outstanding balance, we'll send you reminder emails before your payment deadline so you don't miss it.
Bookings after the payment deadline
If you book on the payment deadline day for your chosen package, you'll simply need to pay the full balance as soon as you've paid your deposit.
Extra's
If you've added equipment hire, transfers or any other extras, these need to be paid by the same payment deadline as your main trip.
Missing the Payment Deadline
If your balance isn't paid in full by the deadline, a £20 late payment fee will be added to your booking. You'll then have 24 hours to pay your remaining balance in full, including the late payment fee or you risk your booking being cancelled.
Need to check your payment deadline
The quickest way is to log in to your NUCO account here and head to Your Booking, where you'll find your payment deadline. You can also check your latest booking confirmation, which includes the same information.