Even when you take all possible precautions, things sometimes happen. If you do lose your passport or it is stolen, there are several steps you can follow to help ease your situation. It is always a good idea to travel with a photocopy of your passport documents as well as your passport, keeping these in separate places.
Report the loss or theft of your passport to the French Police. You’ll need to keep a hold of your Police report to get emergency travel documents, so please keep this safe.
Contact your Travel Insurance provider. Some policies require that they are informed of a loss or theft within a short timeframe so make sure this has been reported.
If you are due to be travelling soon, call the UK embassy in the country you are in, for example in France on +33 1 44 51 31 00. They will be able to assist you and discuss what you need to do to get an Emergency Travel Document.
If you are not travelling immediately, you can apply for a new passport following the instructions on the Government website.
As always please ask to speak to a member of the team to report any lost items or changes to travel options.
Please note it is a passenger's personal responsibility to ensure the safe keeping of their personal belongings including their passport. NUCO Travel will not be held liable for any costs incurred due to lost or stolen passports.