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We Are NUCO
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During your trip
During your trip
Answers and advice for you if you are on holiday right now
By NUCO
1 author
21 articles
In resort
I need help on my holiday - who can I contact?
Will there be a rep in resort?
I've lost my passport, what do I do?
Additional costs in resort
Do I need to pay tourist tax?
Do I need to pay for linen and towels?
Are there additional fees to use the pool/spa?
Damage Deposit
What is a damage deposit?
Do I need to pay a damage deposit in resort?
How much is the damage deposit?
How do I claim my damage deposit refund?
How do I protect my damage deposit?
Can I contest a damage deposit charge?
Safety in resort
Where can I find the latest travel advice?
How do I keep safe on the slopes?
Do I need to wear a helmet?
What can I do if I have allergies or dietary requirements?
Resort Support
How do I contact the emergency services?
Mental Health
Conduct guidelines & holiday rules
Helmet requirements in Italy