Within the capabilities of the WebCargo branches tool, access can be granted to users for visibility of all quotes created within the quote library, along with the additional assignment of an individual quote to a specific branch. In case a user needs visibility of ALL quotes within their database, regardless of their own respective branch affiliation, follow steps below to find out how to grant this:
Access user details
Go to Settings, then Users, then find the contact you want to edit permissions for. Click on the pen and paper symbol to Edit User.
2. Select from dropdown
Once you are redirected to the page where you can edit user data, make sure the tab ‘General Information’ is selected. Then, from the section named ‘Branch’ select ‘All’ at the top of the dropdown. Once selected, click the green ‘Save’ button.
You’re able to select a default branch for any user to show which one is used most often when they are searching or making a quote. From the list of tabs, which include General Information, Privileges, Settings & Default Values, head to Default Values. Then, click on the section called ‘Branch’ and select the branch you’d like to be the default option.
4. Save your changes
Click on the green ‘Save’ button and you’re done.
Great job, your default branch has now been configured!
This means any user with this configured can now indicate the branch they want to choose for their quote or search. In order to see how to select the branch when making a quote click here.
Not able to access branches? Contact a member of our team now by clicking on the chat bubble in the bottom right hand corner of the screen. We’ll talk you through how you can get these on your account.