Within the WebCargo platform, you have access to a currency converter tool that contains the most up-to-date information about the latest exchange rates. As well as having these rates available, you can also add your own exchange rates if they differ from those being fed into the system.

You can find this tool first on the homepage after logging in.

Important: This is only available for Professional and Enterprise users.

Here, you can choose from the most commonly used exchange rates, enter the quantity, see the current exchange rate, and click Calculate. You’ll be taken to the Air tab and the sub-tab Calculator.

Here you can change the quantity, the currencies, and also select a date from the past if you want to compare previous exchange rates.

You can also enter your own rate if you have a different one and click Calculate. The system will automatically calculate this for you and give you the total.

You can access a more detailed currency converter tool by going to Settings and then Currencies. This part of the tool is only available for Professional and Enterprise.

From the Origin Currency dropdown, you can select the currency you want to search with and the currency you want to compare it against. By clicking Search, you’ll see the current market exchange rate for those two currencies, as well as when the rate was last updated.

Important: the exchange rate is updated 4 times a day through an API connection with Open Exchange.

If you have a separately negotiated rate with your client, you can enter it in the Negotiated rate box. Once entering your negotiated rate, click off the box, and it will be saved on the system.

You’ll also be able to see when it was Last updated and will indicate a green tick to show you it’s been correctly updated. This rate will now be shown when using the Currency converter tool on the homepage.

If you want to change it back to the Market rate, you’ll need to come back and remove the rate in the Negotiated rate box.

Seeing all exchange rates for a particular currency

If you are looking to see all currency exchange rates for a particular currency you can do this by selecting the Origin currency, then for the Destination currency, leaving it on Select one. Click Search, and you’ll be shown all currency exchange rates in the system.

You can subsequently download all the rates as an Excel file by clicking on the Excel symbol. The download will start automatically.

Importing your exchange rates from an Excel file

If you have negotiated rates, you can upload them en masse using the Import function. The column headers should be as follows:

From

To

Rate

Last updated

Custom rate

Put your rate in the Rate column and ignore the Last updated and Custom rate. Save your file, then go back to the WebCargo system, click Choose file, and select the file you saved. You can choose to also delete all previous registers so that you only have the exchange rates shown in Excel, too. Once you’ve uploaded the file, click Import.

Important: Bear in mind that if you import exchange rates, the live exchange rate which is fed into the system will stop syncing, and you’ll need to manually update your own exchange rates when needed. We recommend that you have a dedicated member of the team who maintains these exchange rates if you go down this route.

Once you’ve imported your exchange rates, the box should state Finished if it was successful. You’ll then be able to search and find the uploaded negotiated rates.

If there were any issues or the upload wasn’t successful, you will be shown an error message.