This guide explains how to generate your API key in the GreenCast Connect Pro Web Dashboard and how that key can be used with the Spiio API & SDK for advanced integrations (e.g., Greenkeeper, Playbooks, internal tools).
API Keys and GCX Desktop are available on the Pro plan only.
1. How to Generate an API Key in GreenCast Connect
Open the web dashboard: app.greencastconnect.com
Select the Organization Settings icon (bottom-left corner).
Go to API Key.
If no key is visible, click Generate API Key.
Click Copy to copy your key to your clipboard.
You can now paste this API key into:
Greenkeeper App
Playbooks
Other approved integrations that require your organization’s data access
2. What the API Key Does
Your API key allows external tools to securely access:
Sensor measurements
Location/site data
Weather insights
GreenCast Connect device information
It acts like a “digital password” that authorizes your organization’s data to flow into supported apps.
3. Using the API with the Spiio Developer Platform
For more advanced or custom integrations, developers can use the Spiio API directly.
Full technical documentation is available here:
developer.spiio.com
This includes:
REST API endpoints
Authentication
Measurement streams
Sensor metadata
Data structures & examples
Your GreenCast API key plugs into these tools to authenticate requests.
4. Using the Spiio SDK (Software Development Kit)
(Optional – For Developers)
Spiio offers SDKs that make it easier to work with the API without building everything from scratch.
What the SDK Does
Handles authentication (using your API key)
Provides prebuilt methods to access sensor data
Simplifies queries for measurements, devices, and locations
Reduces the amount of custom code needed
Learn more and get SDK examples:
The site includes sample code in multiple languages and instructions for installation.
Need Help?
How to Access Support in GCX Desktop:
From the left-hand navigation panel, click Open Help Center.
Browse Help Center articles or click Ask a Question to start a conversation with our AI assistant or contact the support team or Search for help to view help center articles.
Help Center:
Our Help Center includes step-by-step guides, troubleshooting articles, and frequently asked questions to help you quickly resolve common issues on your own.
Help Center: https://intercom.help/greencast-connect/en
Contact Our Support Team:
If you require further assistance, our support team is available during the following hours:
Support Hours: Monday–Friday, 8:00 AM–5:00 PM PST
Live Chat:
You can chat with our support team directly from GreenCast Connect Desktop.
To start a chat:
From the left-hand navigation panel, click Open Help Center.
Click Ask a Question.
Enter your question to chat with our AI assistant or connect with our support team if additional assistance is needed.
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