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Why is my gift card marked as “already used”?

My workshop has been cancelled, but when I try to register again, I'm told that the gift card has already been used.

Updated over 2 months ago

If you already had a workshop registered, but it had been cancelled, your gift voucher is considered as already used: check in your personal space, under “My workshops”, that you don't have a workshop waiting to be replaced on a new date!

You can also choose to transform your reservation into a gift voucher valid for all our workshops. Here's an article to guide you through the options available for managing your reservation.

And find here, how to book a new slot with your artisan directly.

If you have any questions, please feel free to contact us via our chatbox or by email at hello@wecandoo.com

See you soon!

Wecandoo team


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