As you have used your gift card to make a booking for a specific date, it can no longer be used. Don't worry about its expiry date 🙂 .

Your booking has been put on hold. This status is not temporary. You can take as long as you like to reschedule your workshop. You do not need to use your gift code to reschedule. You will need to go directly to your Wecandoo account, under 'My Workshops': https://wecandoo.com/my-workshops.

1. Log into your account using your email address.

2. If you can't remember your password, you can reset it by clicking on 'Forgotten password'. You will need to re-enter your email address and a link to reset your password will be emailed to you.

3. Once logged into your account, click on your name in the top right hand corner. A menu will appear.

4. Click on 'My Workshops'. You will find your 'pending' workshop in a table.

5. Click on 'Reschedule'.

6. You will see suggested dates. Feel free to click on the drop down menu to see the other suggestions.

7. Select your date and click 'I confirm'.

8. Congratulations! You have booked your workshop 😃. You will receive a confirmation email with all the details.

N.B. : If your workshop doesn't have an open schedule yet, don't worry! The artisan may prefer to take a little more time to prepare the workshop. A little more patience and you will soon be able to enjoy your workshop.

The 'on hold' status of your booking is not time limited. You can take your time to reschedule your workshop.

No dates available or convenient? You can suggest a date to the artisan by visiting the workshop page. Clicking on 'View Dates' will bring up a 'Suggest a Date' link in the bottom right-hand corner.

The 'See Dates' button also allows you to subscribe to an alert that will send you an email as soon as new slots come online (up to 3 reminders).