Depending on how your workshops are set up, you may receive requests from customers to open a new slot on your calendar (which will be accessible to all once accepted).
To accept or refuse these requests, here's a video tutorial to help you out :
As you can see, you need to directly click on the icon in the bottom right, and then select the box "privatisations" or the "dates" one.
All you have to do is say yes ✅ or no ❌ to each request. If it's a no, don't worry, the client will receive a polite automatic reply. If it's a yes, you'll have to specify a time that suits you.
It's really quick and intuitive !
➡️ PLEASE NOTE that you can't manage your privatization requests on your EA-app. You need to go to your Artisan back office, on a computer, to manage those.
Do not hesitate to contact us via artisans@wecandoo.com if you got any question !
See you soon,
The Wecandoo Team