Where can I find the validity date?
You can find the validity date of your gift on the gift card you have received, or by entering the gift code here and going to the next page.
You can also add your gift to your account in ‘my gifts’, if it is not already there, to keep these details at all times.
Important : The end of validity of a gift card concerns the date on which you make the reservation. In other words, there's no problem booking a workshop that will be held after the expiry date as long as you place the order beforehand! All you have to do is make the booking when your code is still valid.
Example: my code is valid until 31/01, I make my booking on 29/01 for my workshop which will take place on 05/03.
What options do I have if my gift card is about to expire?
If you need to, you can change workshop, click here to find out how it works!
An exceptional extension may be possible. To request an exceptional extension, don't hesitate to write to us by email or via the chatbox on the bottom right. We study all requests and deal with them on a case-by-case basis 💓
What should I do if my gift card has expired?
Expired gift cards can no longer be used on our site once the expiry date has unfortunately passed.An exceptional gift card re-creation may be possible. To make a request, please write to us by email or via the chatbox on the bottom right. We will study all requests and deal with them on a case-by-case basis if necessary💓
If you have any questions, please feel free to contact us via our chatbox or by email at hello@wecandoo.com
See you soon!
Wecandoo team