Troubleshooting
General Troubleshooting Guidance
3 articles
- Enable Debug Mode and send us a debug logHow to enable Debug Mode in WeeConnectPay and download a debug log to send to support@weeconnectpay.com. Use this when you need to troubleshoot a failing payment, refund, or unexpected error…
- Payments failing at checkout: what to check firstFirst checks when WeeConnectPay payments fail at checkout or the payment option is missing: a disconnected Clover account, store currency vs your Clover account currency, declined vs errored payments, and…
- Reconnecting WeeConnectPay and CloverHow to reconnect your store to Clover after an 'Action Required' disconnection email or a red disconnected notice: what the two disconnect types mean and the reconnect steps for WooCommerce,…