Wello offers live support from 9:00 AM to 6:00 PM (UTC+4, Dubai time). During these hours, you can expect a reply from several minutes to 1 to 2 hours.
Our support resources, including our well-trained AI chatbot, are also available 24/7 to assist you. While we strive to respond as quickly as possible, response times may vary slightly during off-peak hours or public holidays.
If you need help, feel free to reach out to us anytime - we are here for you!