We send employees individual survey links via email. To make sure staff receive their link, you will need to 'allowlist' our domain wethrive.net. This ensures the emails don't get lost in employee's junk/spam folders.

Below is an email you can forward to your IT team who will be able to add our domain to your allowlist.

Dear XXX
​
​We are working with WeThrive to launch an employee engagement survey in the following months. Ahead of this, please can you add the wethrive.net email domain to our allowlist? This will ensure all staff receive the survey invite rather than it going to junk/spam. 

If you cannot add the blanket domain to the allowlist, then the emails specifically come from surveys@wethrive.net and notification@wethrive.net. If you would prefer to add by IP, their IP address is 192.254.116.51.

If we use a cybersecurity provider (e.g. Mimecast) to manage emails, please ensure this allows emails from wethrive.net through to employees' inboxes and that the emails will be allowed through went sent in bulk.

Many thanks