When setting up an onboarding survey, you can choose which emails you want to include, and you'll also be able to edit them. There are 4 emails you can include:

TIP

A popular way to use this survey is to set one up and leave it open all year so you can gradually add people to it. If you choose to do this, don't include the warm up email or auto-reminders. However, you can still edit the reminder email in case you need to manually nudge any individuals throughout.

View the templates used for each email below.

Subject line: New colleague survey

Dear NAME,

It’s great to have you as part of the team and we hope you are settling in well.

As you’ve now been with us a little while, we would like to hear about your experience so far. We are keen to understand what’s gone well and which areas we could improve on as an organisation. Your feedback will help us to make this organisation a better place to work.

We would be grateful if you could spare a few minutes to complete this survey.

Please click the link below to complete your survey, or copy and paste the link into your browser.

[SURVEY LINK]

Thank you for your time – your honest feedback is greatly appreciated and your opinions are highly valued.

Kind regards

(P.S. Please try to avoid using Internet Explorer to open your survey as you may experience problems completing)

Subject line: New colleague survey coming soon

Dear NAME,

We are delighted to welcome you as part of the team and hope you are enjoying your time with us.

As you’ve now been with us a little while, we would like to hear about your experience so far. We are keen to understand what’s gone well and where we could improve as an organisation.

Shortly you will receive another email with a link to complete a survey about your experience at the organisation. We would be grateful if you could complete this as soon as you can.

Your feedback will help us to make this organisation a better place to work.

Thank you in advance for your time – we value your honest feedback so when you receive your survey link, please jump right in!

If you choose not to include auto-reminders, you can still customise the reminder email from the final settings page of your survey, in case you do need to nudge any employees throughout.

Subject line: Reminder: Please complete this short ‘new colleague’ survey

Dear NAME,

We recently sent you a survey to find out more about your experience so far at our organisation. It doesn’t look like you have had a chance to complete your survey yet.

We are keen to understand what’s gone well and which areas we could improve on as an organisation.

We would be grateful if you could spare a few minutes to complete the survey as soon as possible.

Please click the link below to complete your survey, or copy and paste the link into your browser.

[SURVEY LINK]

Thank you for your time – your feedback is extremely valuable so please be open and honest with your responses.

Kind regards

(P.S. Please try to avoid using Internet Explorer to open your survey as you may experience problems completing)

Subject line: Thank you for sharing your feedback

Dear NAME,

Thank you for taking the time to complete the survey. Your feedback will help us understand what’s working well, where we can improve, and how we can make this organisation a better place to work.

Many thanks again