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Set a strong and secure password
Set a strong and secure password

Protect your account with a strong password using our guidance

Lauren Rolfe avatar
Written by Lauren Rolfe
Updated over 11 months ago

It is important that you keep your account safe and secure. Therefore, it is important you set a strong password. The platform has an added layer of security that will not accept weak passwords.

View the guidance below on setting a strong password, and view our full password policy here.

Password guidance

  • The password must be no less than twelve (12) characters.

  • The password must contain characters from at least three of the following four categories:

    • Uppercase characters (A-Z).

    • Lowercase characters (a-z).

    • Base 10 digits (0-9).

    • Non-alphanumeric (i.e. !,%,@ etc.).

  • The password must be a non-dictionary word.

  • The password must not be based on family names, friends, pets etc.

  • It is strongly recommended to use passphrases. A pass phrase is a sequence of words that provide a bigger entropy in terms of guessing a password. A good passphrase example: I love to play squash becomes IL0ve2Play$qua£h.

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