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Set a strong and secure password
Set a strong and secure password

Protect your account with a strong password using our guidance

Lauren Rolfe avatar
Written by Lauren Rolfe
Updated over a week ago

It is important that you keep your account safe and secure. Therefore, it is important you set a strong password. The platform has an added layer of security that will not accept weak passwords.

View the guidance below on setting a strong password, and view our full password policy here.

Password guidance

  • The password must be no less than twelve (12) characters.

  • The password must contain characters from at least three of the following four categories:

    • Uppercase characters (A-Z).

    • Lowercase characters (a-z).

    • Base 10 digits (0-9).

    • Non-alphanumeric (i.e. !,%,@ etc.).

  • The password must be a non-dictionary word.

  • The password must not be based on family names, friends, pets etc.

  • It is strongly recommended to use passphrases. A pass phrase is a sequence of words that provide a bigger entropy in terms of guessing a password. A good passphrase example: I love to play squash becomes IL0ve2Play$qua£h.

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